Terms of Use / Privacy Policy

Privacy Statement

We value you as a visitor to our website and do our best to help protect your privacy. We want you to know and understand what information we collect from you, how we use it, who we may share it with, and your rights to update or erase that information.
 
As part of our efforts to increase the transparency of our data collection and in an effort to comply with the European General Data Protection Regulation (GDPR), effective on May 25, 2018, we have updated our Privacy Statement.
 
This statement also acts as our website terms of use. By continuing to use our services after May 25, 2018, you agree to these policies. These terms, conditions and privacy policies apply to Sheldon Manufacturing and its subsidiaries and affiliates including SHEL LAB, BACTRON, Lab Armor, Cascade TEK, Visu, and all websites and digital marketing platforms owned and managed by us.
 

Links to Other Sites

Our website contains links to other related sites and resources. While we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose on outside, or third-party, sites. We have no control over the information collected by outside websites. It is your sole responsibility to manage your use of outside websites and review their terms and conditions.
 

Where We Are

Our website servers are physically located in the United States. When you send personal information to us, you are sending information to the United States.
 

Information We Collect

In order to personalize and enhance your experience on our site, we collect non-personal information through “cookies.” Cookies are small strings of text sent by our site to your browser on your computer’s hard drive. Our cookies allow us to understand how you and others are using our site so that we can improve our website. We use the cookies to identify repeat visitors to our site and to determine the paths visitors take on our site. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. We also use cookies to determine whether you visited our site from a particular internet link. We do not use cookies to store personal information you may provide to us. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies.
 
Our web servers automatically collect general data, including the IP address, tracking codes, the domain name, the web page, and the length of time spent and the pages accessed while visiting this site.
 
This information is collected to, among other things, assess cumulative information from online and offline sources, facilitate system administration, improve the content of the site, customize and improve the user experience for site visitors and customers, and generally improve customer service.
 
The information we gather through the use of tracking technologies cannot be matched with any personally identifiable information about you unless you have specifically given us personally identifiable information, in which case we use the information to enhance your services.
 

Personal Information

Most of our pages and information can be visited without submitting any information about yourself. To provide services you request, however, we do sometimes need information. We only collect personal information and transactional information when you submit it yourself through service requests, quote requests, contact requests, information requests, and other forms you complete and submit. Providing your personal information is voluntary. If you do not wish to provide any of the personal data requested by online forms you understand that we will not be able to complete the corresponding service.
 
For contact information provided voluntarily, it is our policy to use the information provided (such as email addresses, telephone numbers, and postal addresses) for internal purposes only. These purposes may include follow-up contact by telephone or mail in response to information or service requests and to fulfill the requested service. We may also store your information to help us better understand your needs and determine how we can improve our products and services.
 
We may provide other third parties with anonymous aggregate, or combined information about site visitors. This combined information does not include any personal information about you or our customers. We do not sell, rent, loan, trade, lease, or market personal data about you to third parties.
 
We only make your personally identifiable information available to other companies or people if you request a product or service that requires a third-party affiliate to complete the transaction. We may also share your data if ordered to do so by law enforcement.
 
You can make changes to your stored data or ask to be removed from our database at any time by contacting us.
 

Security of Your Information

The software we use to protect the information you provide to us is updated frequently. This helps us protect it from unauthorized access, loss, misuse, or alteration. No computer system website is completely secure, however. You will be notified within 72 hours of the discovery of any security breach that might compromise your privacy. Management of your passwords, ID and account numbers or other information you use to access our website is your responsibility.
 

Consent to Receive Certain Emails

We send email communications about our services and newsletters to customers and others with prior consent.
 
All communication from us includes an option to unsubscribe at any time. You can also opt-out by contacting us. We retain information until you opt-out.
 

Changes to this Policy

We reserve the right to change this Privacy Policy at any time. If we change this policy we will alert you by posting a notice on our website or sending an email, if authorized.
 

Copyright and Trademark Notices

All contents of the Sheldon Manufacturing website and the websites of its subsidiaries, including but not limited to text, editorial content, graphics, images, logos, and button icons are the property of Sheldon Manufacturing and are protected by U.S. and international copyright laws. All rights reserved.

 
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Sheldon Manufacturing Inc

300 N. 26th Avenue • PO Box 627
Cornelius, OR 97113 USA
(503) 640-3000 • sales@sheldonmfg.com
Marketing Inquiries: marketing@sheldonmfg.com

Spare Parts: parts@sheldonmfg.com

Technical Support: support@sheldonmfg.com

"SHELDON MANUFACTURING INC. IS COMMITTED TO SUSTAINABLE PRACTICES AND REDUCING OUR CARBON FOOTPRINT TO COMBAT CLIMATE CHANGE."